Seamless migration to Zendesk empowers a SaaS provider to deliver superior CX while gaining valuable customer insights
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Optimized processes and increased profitability through data transformation and analytics
DataX Forrmation – Case Study v1Download
Improving Esri customer support through Khoros platform extensions
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Intelligent personalization and unified enterprise search improves CX while saving millions
Search-CoveoCaseStudy v1Download
Improving customer engagement with data-driven insights
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Accelerating time-to-insight for a global social media giant
iTD Social Media Giant Case StudyDownload
Optimizing data for customer insights and marketing personalization
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How SmartConX enables a Fortune 100 tech giant to turbocharge customer engagement
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The translation connector that brings the WOW factor
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Global IT PMO strategy and Investment Portfolio Management reset
Global IT PMO – Case Study v1Download
Automation of organizational change management report generation
Automation of organizational change management report generationDownload
Custom Spotify integration on AARP’s Khoros community
AARP SongTheme Khoros – Case Study v1Download
itD uplevels the UX on related enterprise communities
Front Door – Case Study v1Download
Improved CX and reduced costs by consolidating communities on Khoros
Community Migration – Case Study v1Download
Improved post-sale CX through intelligent unified search
post-sale-cx-case-study-webDownload
Managed services for a privacy compliance operations organization
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100,000+ users migrate to a new platform seamlessly & effectively
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itD’s iAgent for privacy protection saves billions
iAgent – Case Study v1Download
Social knowledge management solution saves $54 million a year
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Change management accelerates finance organization transformation
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Accelerated global issue resolution through integrated communities
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